Andrea is a Technical Evangelist for Amazon Alexa. In this role, he is travelling the world to share stories, learnings and best practices for building voice-enabled experiences, aka Skills, with Alexa. Before that, he worked on both sides of software development as a full stack developer and as a product manager. When not prototyping new Alexa Skill ideas or championing the needs of developers, he enjoys composing music and working on cool ideas using AWS.Back to speakers list
Situational Design - a New Way to Design for Voice
If you've ever tried to design a chatbot or a voice experience, the first method that comes to mind is a flowchart. But voice is not like a normal user interface. Menus and flows don't work in the same way. In this session we’ll explore a better way to design conversational experiences (in this example, Alexa Skills) that moves away from flowcharts and instead represents voice interactions as a deck of cards, ready to be played in every situation.