Marco Palmonari

Head of AI solutions - Assist Digital

I have a degree in Cognitive Psychology and PhD in Communication Sciences. More than 20 years experience in projects related to Digital transformation process and User Centered Design. In the last 10 years my focus has been the application of Artificial Intelligence technology to Digital Transformation and CRM process automation. Currently leading a multidisciplinary team of 20 professionals (AI Tech and Data Analysts, Knowledge engineers, Conversation Designers) focusing on innovative services powered by Artificial Intelligence technology.

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