Conversation AI, the new UX!
Why are Chatbots becoming an increasingly powerful AI application? How are they positively impacting every aspect of businesses while making the users happy? In this talk, we will answer these questions by understanding chatbots, the technology that makes them powerful (Natural language processing and Machine Learning) and how they are becoming the new User Interface. The talk will be cover the following: - Define Conversational AI with brief history and changing trends - Overview of Googles NLP and ML to facilitate conversation AI - Build a bot on stage with Google Dialogflow in 5 mins
Priyanka Vergadia has M.S. in Computer Science from the University of Pennsylvania. She is currently a Developer Advocate at Google Cloud where she works with companies to build and architect their AI and ML strategy around customer experience. She has been working with different technologies in the past 10 years expanding her breadth of solution portfolio ranging from Contact centers, IVR technology to NLP, ML leading into modern conversational experiences. Over the years she has helped multiple brands build and deploy Cloud AI solutions.